Systems architecture & integration specialists

Systems expertise built for HME and DME

SendCare designs, builds, and integrates the systems that keep home medical equipment and durable medical equipment operations running — from architecture through implementation and the connections in between.

System ArchitectureBlueprints that scale
Solution DesignWorkflow-first thinking
ImplementationDelivered, not just drawn
Systems IntegrationEverything talks

What we do

Four disciplines, one accountable partner

Most vendors hand off between strategy and delivery. We carry the design all the way through to a system that's live, documented, and supportable.

System Architecture

The technical blueprint for how your platforms, data, and workflows fit together — before a line of code is written.

  • Current-state assessment
  • Target-state architecture
  • Data flow & interface mapping
  • Scalability & resilience planning

Solution Design

Turning operational reality into specifications your team and vendors can actually build against.

  • Requirements & process modeling
  • Interface & message specifications
  • Exception and edge-case design
  • Vendor evaluation support

Implementation

Hands-on delivery — build, configure, test, migrate, and cut over with a plan for every failure mode.

  • Build & configuration
  • Data migration & validation
  • Testing & parallel runs
  • Go-live and hypercare

Systems Integration

Connecting billing platforms, clinical systems, payer channels, portals, and partners into one coherent flow.

  • Interface development
  • Real-time and batch pipelines
  • Data transformation & mapping
  • Monitoring, alerting, reconciliation

Data & Migration

Moving years of patient, order, and claim history between systems without losing fidelity or auditability.

  • Extract, cleanse, and map
  • Reconciliation reporting
  • Cutover sequencing
  • Historical archive strategy

Advisory & Support

An architect on call — for roadmap decisions, vendor conversations, and the integrations you already run.

  • Technology roadmap planning
  • Integration health reviews
  • Documentation & knowledge transfer
  • Ongoing support engagements

Industry focus

We speak HME and DME natively

This isn't generic IT consulting applied to healthcare. We've lived inside the operational patterns that make home medical equipment and durable medical equipment different — and we design for them from day one.

  • Intake and order management Referral capture, documentation requirements, and qualification workflows that don't stall the order.
  • Billing and revenue cycle systems Claim generation, remittance posting, denial workflows, and the reporting that makes them visible.
  • Payer and clearinghouse connectivity Eligibility, authorization, claims, and remittance channels built to standard and monitored in production.
  • Recurring rental and resupply The scheduling, compliance, and billing cycles that generic systems consistently get wrong.
  • Inventory, logistics, and field service Serialized assets, delivery routing, and technician workflows tied back to the billing record.
  • Compliance and audit readiness Documentation trails, access controls, and data handling designed to survive scrutiny.

Where the connections live

A typical engagement touches every layer between the referral and the remittance.

Referral & intake sources

Prescribers, health systems, portals, and partner channels feeding orders in.

↓
Core operational platform

Order, patient, inventory, and billing systems of record.

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Integration layer

Interfaces, transformation, routing, retries, and reconciliation — the part we build.

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Payer & financial channels

Eligibility, authorization, claims submission, and remittance return paths.

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Reporting & oversight

Operational dashboards, exception queues, and audit-ready records.

How we work

A delivery model with no handoff gaps

The same people who assess your environment design the solution and stay through go-live. Nothing gets lost in translation.

01

Discover

We map your current systems, data flows, and operational pain points — and separate the symptoms from the root causes.

02

Architect

A target-state design with interface specifications, sequencing, and a realistic view of cost, risk, and dependencies.

03

Implement

Build, configure, migrate, and test in phases — with validation at every checkpoint rather than one high-stakes cutover.

04

Sustain

Monitoring, documentation, and knowledge transfer so your team owns the system — with us available when you want us.

Get in touch

Let's talk about what your systems should be doing

Whether you're planning a platform migration, untangling an integration, or just want a second opinion on an architecture — a conversation costs nothing.

info@sendcare.net